SAA South African Airways Pet Policy
South African Airways requires that your pet be accompanied by a certificate of good health and that your dog, cat, or other animal is transported in a compliant cargo crate. With the exception of service animals, pets are not allowed to travel in the cabin of the aircraft.
Your veterinarian will be certifying that your pet is healthy enough to travel and is free of diseases communicable to humans. South African Airways also requires that you provide copies of the veterinary certificates and other documents required by the country to which you are traveling.
Your airline pet passport package includes:
- Instructions, cargo regulations, and other information for transporting your pet on South African Airways
- Acclimation Certificate and instructions for its use**
- Airline Veterinary Certificate and instructions
- Pet Passport Folder - included with First Class Mail Delivery Options above
- Unlimited Email Support
**During periods of very cold weather, an acclimation certificate may also be required for pets traveling in cargo. On most airlines, pets are not accepted for transport in the cargo section of the airline when the ground temperature is below 45 degrees Fahrenheit (7 degrees Celsius) at any location on the itinerary UNLESS the pet has a veterinarian's statement of low temperature acclimation (Acclimation Certificate).
All instructions and South African Airways pet policies are verified at the time of order. Requirements to fly your dog or cat with South African Airways are included. Enforcement may not be consistent at every airport and having proper documentation will better ensure that no problems will arise during your travels.
Additional forms can be self-printed from the Email Attachment option.
There are no refunds on forms unless there is a problem with the information or forms provided.
Need an IATA compliant pet crate? Search for pet crate sizes here.
Have a crate already? Get just what you need with our Update Your Pet Crate to meet IATA requirements.
OTHER RESOURCES:
Pet Passports - All Countries
Pet Policies - All Major Airlines
Pet Crates - IATA Compliant
Pet Carriers - Airline Compliant
